Developers who use a multi-ESD strategy probably know about the huge efforts involved in keeping prices and product offerings consistent across all portals. PalmGear was known to be insane about it; MobiHand was more relaxed and usually didn’t complain if they had to wait a bit.
Unfortunately, these times are over. The company has just sent out a newsletter to its partners, reminding them to set prices consistent or else. Even though the note currently address BlackBerry developers, I am pretty sure that they will widen these measures to other platforms in the near future.
P.S: The full statement goes as follows:
Dear Blackberry Developer,
MobiHand is committed to offering competitive prices on the products we sell. For some products, we are seeing pricing higher on MobiHand than in other channels. This is in violation of our Developer Agreement (see http://corporate.mobihand.com/sda_dev.asp). More importantly, it conflicts with our commitment to our customers.
When products are priced higher in the MobiHand catalog, we hear from angry customers, and in some cases we have offered refunds and even incurred bank expenses for chargebacks.
Please check your products in the MobiHand catalog, and align prices as needed to assure that MobiHand prices are not higher than in other channels. If prices elsewhere are promotional prices, feel free to set promotional prices in the MobiHand catalog, too.
This is a very high priority for MobiHand, and we look for your compliance in the coming days. Thanks in advance for your help on this important issue.
All the best,
The MobiHand Team
PS: Please note, as previously announced, MobiHand now supports prices as low as $0.99.