The folks at HTC’s impress me more and more every day.
Engadget currently reports that users who boot up their Touch Diamond for the first time are greeted with a short video that demos how to use the custom TouchFLO interface.
While I am not sure if this isn’t a pointer at the program’s unintuitive handling, it definitely shows that companies like HTC have now begin to understood that their devices cannot penetrate the mass market if users cannot use them.
Smart devices always are more difficult to use than dumbphones - but also offer much more. the platform that manages to take users by their hands and lead them through the system in the most efficient fashion will win the platform war - and the boys at HTC’s have just shown that they will put up a fight!

