TamsPPC - the PocketPC Blog

I GOT THIS SO-CALLED REPLACEMENT TODAY, ALONG WITH A POORLY PREPARED, MISSPELLED, CUT AND PASTE QUALITY, AND POORLY WORDED (POOR GRAMMAR INCLUDED) FLYER ALONG WITH THE BATTERY AND A RETURN ENVELOPE THAT ALSO HAD PLENTY OF ERRORS ON THE LABEL. ASIDE FROM DYNAPACK AND CELXPERT HAVING NO OFFICIAL ANNOUNCEMENTS ON THEIR WEBSITES, NOT A SINGLE PERSON AT TMOBILE OR HTC COULD COUGH UP ANY FACTUAL PROOF THAT THIS RECALL IS FOR REAL. IN FACT, 2 TMOBILE REPS ACTUALLY TOLD ME THEY BARELY RECALLED GLANCING AT A MEMO QUICKIE, BUT NEITHER REP COULD RETRIEVE THE SAID MEMO FROM THEIR MEMO ARCHIVES ON THEIR SYSTEM - IT SIMPLY VANISHED INTO THIN AIR. ACCORDING TO THE USPS WEBSITE, THE 5950 CORPORATE (WHICH, BY THE WAY, WAS SPELLED “CORP-E-RATE” DRIVE DOESN’T EXIST IN STAFFORD, TX. THE DINGBAT THAT PREPARED THE LABEL ALSO SPELLED BLUEBONNET (THE ADDRESS PROVIDED ON THE RETURN LABEL) WRONG, SPELLING IT “BLUE BONNETT.” I WON’T EVEN START ON WHAT SHOULD BE AN EXTREMELY EMBARRASSING PRESENTATION OF THE ENCLOSED FLYER THAT CAME WITH THE BATTERY. BESIDES, I HAVE SEEN RECALLS THAT ARE FOR MUCH WORSE REASONS THAN A LITTLE OVERHEATING - WHAT VALID REASON ON EARTH DOES TMOBILE HAVE TO THINK THEY NEED TO KEEP THIS RECALL A SECRET?? IT MAKES ABSOLUTELY NO SENSE TO ME WHY NOBODY SEEMS TO KNOW ABOUT, WHY NO ONE CAN PRODUCE AN OFFICIAL RECALL MEMO OR NEWS BULLETIN, AND WHY THE ONCE EXISTING “MEMO” NO LONGER IS IN THE TMOBILE CUSTOMER SERVICE REPS’ ARCHIVES (THAT’S WHAT THEY TOLD ME.) I’LL KEEP ALL THIS STUFF TIL I SEE A REAL MEMO, THANKS.

hmmm…so im wondering if we should call and request if we hvent received the replacement battery…